Love it, hate it, use it, Instant Messaging sites and technologies may pose a communications risk to the sensitivity of company information. Here is a perspective on why to block public services and replace with internal offerings.
Many organizations use instant messaging (IM) for departmental and organizational informal communication. This communication can become a hodgepodge mix […]

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Video conferencing accounted for 28 percent of all Skype calls last year. Michael Kassner discusses why Skype should be considered a telepresence platform and how the multimedia technology of Skype has improved.

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